FAQ Daytona 500

TECHNICAL HELP

Q. Why does www.Daytona5050.com require my location and/or why am I receiving the following prompt: “https://daytona5050.com would like to use your location?”
Your current location is required to confirm eligibility to purchase on your mobile device. The drawing will be offered only to eligible customers within the state of Florida (the “Drawing Area”).

Q. What if I already selected "Don't Allow"?
Reloading the page should cause you to be prompted to share your location again. If you have specified that you never want to share your location, you will need to go into your settings to allow. See below for instructions. 

Q. What if I receive the following prompt: "You must allow your browser to share you location to purchase tickets, please click "OK" to reload this page, then be sure to allow your browser to share your location to share your location when prompted"?
The browser should reload the page and ask you to share location upon loading. Note: In some browsers, the popup may say "close" instead of "OK" 

Q: What happens if I did not receive my email with the ticket numbers?
Check your spam, junk mail or clutter folders for the email. If you cannot find it, please contact us via the Contact Page. Provide your name and phone number along with the amount of tickets you purchased.

Q. I entered the incorrect email and did not print my tickets, how can I get my tickets resent?
Please go to the Contact Page and request that the Manager email you your tickets. 

Q: What if I cannot purchase tickets on www.Daytona5050.com due to Location issues?
You may have told your browser to never share your location. You need to change that setting to allow sale.

 

For iOS devices: 
1) Go to the Settings App.
2) Go to Privacy.
3) Go into Location Services.
4) Ensure "Location Services" are on.
5) Scroll down and click "Safari Websites."
6) Make sure that Allow Location Access is set to "While Using the App."
Chrome has the same setting if you are using that instead.

For Android (though this may vary by version):
1) Go to Settings App.
2) Go to Location and make sure that it is on.
3) Go back to previous screen and go to Apps.
4) Go to Chrome.
5) Click Permissions.
6) Ensure that Location is enabled.

Note: If still experiencing problems, go to a maps app and see where it places you.

Location Troubleshooting Steps for Microsoft Edge

If you're encountering issues with location services while using the Microsoft Edge browser on your Windows desktop, it's likely due to permissions related to geolocation access. To resolve this, you can adjust the location permissions within the Windows system settings and the Microsoft Edge browser settings.

Troubleshooting Steps:

  1. Check Windows System Settings:
    • Access Windows Settings by clicking on the Start menu button and selecting the "Settings" (gear-shaped) icon.
    • Navigate to Privacy Settings and click on "Location" in the left sidebar.
    • Enable Location Access by toggling on the "Allow apps to access your location" switch.
    • Review and manage app permissions, including Microsoft Edge and Maps.
  2. If still encountering issue, check Microsoft Edge Browser Settings:
    • Open the website in the Microsoft Edge browser on your Windows desktop.
    • Access Edge Settings by clicking on the three horizontal dots (or "More" menu) at the top-right corner of the browser window and selecting "Settings."
    • Scroll down to "Cookies and site permissions" and click on it.
    • Under "Site permissions," select the website entry, and click on "Reset permissions."
    • Retry accessing the website and try a purchase.
    • Grant Location Permission in Edge (if prompted) by clicking on the option to allow the website to access your location.

 

 

GENERAL QUESTIONS

Q. Can I purchase tickets in person rather than on my mobile device?
Yes. On select days and times during the Drawing period, we will have sellers walking around the Venue selling tickets. The days and approximate times are listed below (all times listed are Eastern Standard Time). Drawing sellers will be wearing orange shirts identifying them. Tickets can be purchased with credit card or cash.

  • Thursday, February 12, 2026 from 4PM to 8PM ET;  
  • Friday, February 13, 2026 from 4PM to 8PM ET;  
  • Saturday, February 14, 2026 from 10AM to 7PM ET; and  
  • Sunday, February 15, 2026 from 9AM to 7PM ET.  

Q. Where do the proceeds from the total jackpot go?
The jackpot is split 50/50 between the winning ticket holder and Veteran Tickets Foundation (Vet Tix), the charity operating the Daytona 50/50 drawing. For more information about Vet Tix, click here.

Q. Do I need to be present to win?
No. The winner does not need to be present to win, but the prize must be claimed by August 14, 2026 at 11:59pm ET. For more information on the rules, please check out the rules page.

Q. Where can I find the winning number? 
Drawing ticket sales will continue one hour after conclusion of the DAYTONA 500® Race. Once the Drawing sales have concluded, the winning number will be posted on Winners page and posted on www.facebook.com/VetTix. Please see the Official Rules page for more information.

Q. If I have the winning ticket, how do I claim the prize?
The Drawing Winner may reach out to Sponsor via email at 5050Daytona@VetTix.org to make an initial Winning Chance to Win Number claim, but the Sponsor reserves right to require delivery of the actual Winning Chance to Win Number to Sponsor’s address.

Q. Why do I only have one number on my ticket?
Multiple chances to win purchased by an entrant in a single transaction will be consolidated into one (1) single Chance to Win Number on the Drawing Ticket at the time acquired. The Chance to Win Number displayed on the Drawing Ticket will be entered into the Drawing for the number of chances to win purchased by the entrant.